AUSTIN (KXAN) – Following a KXAN investigation in September showing customers’ concerns of suspected overbilling with Austin Water’s new smart meters, the director of Austin Water is defending the ...

Add Yahoo as a preferred source to see more of our stories on Google. A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of ...

Owners of energy-efficient homes were targeted by the government with “nanny state” research exploring how they could be ...

Inside the Investigations: Austin Water smart meter complaints Inside the Investigations: Austin Water smart meter complaints News The KXAN Investigates team looked into customer complaints about ...

SACRAMENTO -- California's largest utility came under fire from state lawmakers Monday for billing practices associated with its "smart-meter program," which has generated nearly 1,000 customer ...

ROCHESTER, N.Y. – The smart meter switchover across our region has been rocky for some customers. The vendor hired by RG&E/NYSEG to install the meters is understaffed and many customers say they can’t ...

SAN FRANCISCO — An electronic meter-reading system operated by California's largest utility is highly accurate, despite thousands of customer complaints, according to an independent analysis released ...

A ComEd customer was denied a claim for damage to his electrical system caused by a melting smart meter, despite a history of melting meters and a 54% increase in smart meter complaints this year.

Born and raised on Chicago’s Northwest Side, Steve Starobrat traded city life for the suburbs, buying a Prairie-style home in Elgin’s historic district. He’s lived in the house, originally built in ...