Roughly one in every five smartphones sold is a Samsung. And as good as Samsung's reputation for build quality is, with that many phones manufactured and in use around the world, of course there will ...

Samsung is introducing a new feature for its phones that acts as a security valet when it is handed over to a repair outlet, ensuring that no personal data can be accessed by any unauthorized person.

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

I break a lot of iPhones. In fact, it's part of my job. The most recent victim of a CNET drop test was the third-generation iPhone SE. I'm sorry to say the results weren't pretty. The iPhone SE was ...

Dara Weinstein remembers the fateful moment as if it were yesterday. She had just finished filming a video on someone else’s phone and was turning a celebratory somersault when her iPhone 11 came ...

If you’ve used a lot of phones in the past, then you’ve probably broken your fair share. Well, you either continue using the phone, toss it in the dump, or have it repaired. Based on a new study, it ...