Healthcare provider selects Omni to support patient appointment scheduling & inbound call management, achieving ...

Digital communication provides additional channels for patients to stay connected with medical providers between ...

The COVID-19 crisis has pushed many healthcare providers to upgrade their telehealth and virtual patient engagement offerings. Patients will not want to give these options up when the pandemic has ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Emirates Health Services is on a mission to improve outpatient appointment management, and is doing so in part by developing advanced artificial intelligence algorithms to provide real-time footstep ...

Appointment cancellations pose a challenge for most practices, and no-shows are even worse. But what if you could minimize both? Enter patient reminders: These automated texts, emails and phone calls ...

Patient engagement is a crucial element in the success of any healthcare practice, including dentistry. Engaged patients are more likely to attend their appointments, adhere to treatment plans, and ...

Collaborative care integrates mental health support into a patient's primary care provider's office. The program is short-term, typically lasting four to six sessions, focusing on current challenges.

Glycemic control in patients with type 2 diabetes was improved through a shared medical appointment program focusing on lifestyle education and behavior change. Since no standard exists for the format ...