Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

One mayor barrier to success in business and happiness in life is our inclination to avoid conflict—which often means to avoid having a difficult conversation. Learning how to have difficult ...

Most of us still like to think of ourselves as people who can talk things through. We say we value openness, nuance and ...

Nearly anyone can have more meaningful conversations by becoming an "opener," a term psychology researchers have for someone who easily gets others to open up. Why it matters: Research suggests that ...