Irina Raicu is the director of the Internet Ethics program at the Markkula Center for Applied Ethics at Santa Clara University. Views are her own. On the first Friday in February, the High Tech Law ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Content moderation is eating the world. Platforms’ rule-sets are exploding, their services are peppered with labels, and tens of thousands of users are given the boot in regular fell swoops. No ...

Content moderation is changing the way we speak to each other, for better or worse. On TikTok, we say "le dollar bean" instead of "lesbian" because of a perceived ban on the word; we refer to suicide ...

In an effort to help its own moderators out, Discord has developed a new automated content moderation tool. Content moderation can be an exhausting, burnout-inducing task that requires community ...

Content moderation is defined as “the practice of monitoring user-generated content and approving (or removing) it based on company policy and guidelines.” According to data from the Transparency ...

The article is here; here is the Introduction: Almost all platforms for user-generated content have written policies around what content they are and are not willing to host, even if these policies ...

Note: This post and all affiliated content are part of AEI’s Online Speech Project. To learn more about the project, click here. These approaches are largely top down; that is, a platform or the ...

Meta’s latest policy changes on content moderation and fact checking will have far reaching implications. The implications of yesterday’s announcement by Mark Zuckerberg of the reintroduction of ...

TikTok has disclosed that it removed more than 12 million videos in Sub-Saharan Africa during the fourth quarter of 2025 as part of efforts to enforce its ...